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C37LG - Privacy & Cookie Policy

This Privacy and Cookie Policy explains how the Class 37 Locomotive Group uses personal information we collect and how you can limit our use of that personal data. The Class 37 Locomotive Group is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website, or via one of our Membership forms, then you can be assured that it will only be used in accordance with this Privacy Statement.

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WHY YOU SHOULD READ THIS POLICY

We take the privacy of our Members, Customers and Visitors to our Website (you) very seriously. Please read this privacy policy (Policy) carefully as it contains important information about how your personal data will be used.
For the purposes of the General Data Protection Regulation and all other relevant legislation, The Class 37 Locomotive Group (‘we’ or ‘us’) is the ‘data controller’ (i.e. the Organisation who is responsible for, and controls the processing of, your personal data).

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PERSONAL DATA WE MAY COLLECT ABOUT YOU

Information that you provide:

  • Personal information about you (such as your name, address, and email address) will be obtained, whenever you complete forms, or make a  purchase from us.

  • We will also obtain personal information you provide when you send feedback, contact us for any reason and by any medium, sign up to an additional members service (BYOT, Members Forum), or report a problem with the Website.

  • We may retain a record of any contact you make with us for an appropriate time to allow us to respond to, and/or action your request.

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HOW YOUR PERSONAL DATA WILL BE USED

We will use your personal data for the following purposes:

  • help identify you as a Member of the Class 37 Locomotive Group;

  • administration of your Membership, and fulfilment of any additional membership services signed up for;

  • administration of your Membership Renewal at its due date

  • billing and order fulfilment for purchases made, whether through the Website, our eBay shop, or via our sales stand, for example.

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HOW LONG WE STORE YOUR DATA

We will store your data for as long as necessary for the purpose of processing the services you have subscribed from us, or fulfilling any goods purchased from us. The data may be deleted in the following circumstances:

  • You have ceased to be a Member of the Class 37 Locomotive Group

  • You have ceased to subscribe to the Members BYOT scheme

  • You have ceased to subscribe to the Members Forum

  • We have completely fulfilled your purchase with us, and the period of time applicable to our returns policy has been exceeded

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CHILDREN

The Class 37 Locomotive Group offers Memberships to individuals aged 16 and under. If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to us. In subscribing to our services, you confirm that you have read and consented to this Policy and verify that you are over the age of 16 or have received the permission of a parent or guardian to do so.

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YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR) (EU) 2016/679

  • You have the right of access to your personal records or other information that we hold about you.

  • You have the right to rectify any errors in the data we hold about you. If any data or information we hold about you is inaccurate, or out of date, please contact us and we will correct this immediately.

  • You have the right to have the data we hold about you erased.

  • If you wish us to continue to store your information but wish us to keep your data separate and not process it in any way, please let us know.

  • You have the right to data portability. If you wish to obtain your data for your own purposes across different services, we will provide this information to you in a CSV file.

To assert any of your rights set out above, you should send your request in writing to us using our email: Pii@c37lg.co.uk.

You will need to provide proof of identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill); and specify the personal data you want access to, to be amended or be removed.

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DISCLOSURE OF YOUR PERSONAL DATA

We do not sell, distribute or lease any personal information to third parties, unless we have your permission and are required by law to do so.

If you believe we are not adhering to this Policy, please notify us by email at Pii@c37lg.co.uk and we will try to resolve the problem promptly.

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WHAT IS OUR LAWFUL BASIS OR GROUND FOR USING YOUR PERSONAL DATA?

Under laws that are designed to protect your personal data, we need to have what is called a lawful basis or ground each time we use, share or otherwise process your personal data.

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By reading and agreeing to this Privacy Policy, you are consenting to us processing your personal data as detailed within this Privacy Policy.

We may also need to process your personal data to comply with any legal obligations which may be applicable. Likewise, we may process your personal data where this is in the public interest or it is to protect your vital interests, but this will only be in rare circumstances.

In most cases, our processing of your personal data is necessary for the performance of our services to you.

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When we say “legitimate interests”, we mean our interests in enabling us to provide our services to you as efficiently and securely as possible.

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KEEPING YOUR DATA SECURE

  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  • Payment details are encrypted using the PayPal platform or performed by Bank Transfer

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While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

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USE OF COOKIES

A cookie is a small text file which is placed onto your mobile (or other electronic device) when you access the Website. We use cookies and other online tracking devices on the Website to:

  • keep track of the items stored in your shopping basket and take you through the checkout process.

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LINKS TO OTHER WEBSITES

Our website contains links to other websites of interest. However, when you use these links to leave our site, we no longer have any control over the linked website and consequently we cannot be responsible for your protection and privacy whilst visiting linked websites. In addition such sites are not covered by this privacy statement. Our recommendation is that you exercise caution and read the privacy statement applicable to the website in question.

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CHANGES TO THIS PRIVACY POLICY

The Class 37 Locomotive Group may change this policy from time to time by updating this page. You should regularly check this page to ensure that you are aware of and are satisfied with any changes. This policy is effective from 1st May 2018.

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DATA PROTECTION SUPERVISORY AUTHORITY

The Data Protection Supervisory Authority in the UK is the Information Commissioners Office. Should you have any complaints about the way we handle your data, you may direct them to the ICO. More information on the ICO can be found on their website here: https://ico.org.uk

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